RETURN POLICH

The terms and conditions described in this policy apply to all products purchased from our online store store in Greece through the internet on the website "www.artbyhand.gr".

Shipping costs for the return of products are borne exclusively by the customer. The charge for transporting your products depends on the postal code of your area and the weight of the goods.

Returns are only accepted if the products you wish to return are in the same condition in which you received them and are accompanied by the retail receipt or invoice. The right of withdrawal may not be exercised for goods manufactured to the specific specifications of the consumer or clearly individualized for the specific consumer.

The return of the returned products will be possible only from the address that you had stated from the beginning for their shipment and which you have indicated to us in writing

Within 14 days from the receipt of the returned products from "www.artbyhand.gr" and if they are in their original condition without being damaged or damaged, our company will return to the customer the amount of the value of these products, with which has been charged to the customer using the same means of payment used by the customer for the original transaction (unless the customer has expressly agreed otherwise).

In any case, the return of the returned products will be made after you inform us in writing about the return request of the products, and we accept their return provided that the products have been delivered to the cooperating transport company

If the returned product has been damaged or damaged due to the customer's fault or its value has been reduced by handling that was not necessary to determine the nature, characteristics and operation of the products, our company will assess the value of the damage and the amount of the reduction of value and in case "www.artbyhand.gr" is obliged to make a refund to the customer, the corresponding amount of damage will be deducted from the total amount of the refund.

Except for the rights provided by the return policy, all rights applicable to consumers are recognized in each case under the applicable provisions and laws relating to the contract of sale, as well as any rights arising in connection with the product warranty terms.

Force majeure: If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products to you within the predetermined time we will inform you via e-mail, in order to let us know if you wish, under these conditions, the completion of your order. Our Company does not bear any responsibility for any situation that is beyond its own fault and will do what is humanly possible for your best service.

"www.artbyhand.gr" reserves the right to modify or renew the available products, the sale prices and the other terms and conditions of the transactions. Our Company undertakes the obligation to update this text for any change or addition.