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    Terms & Conditions

    The Website "www.artbyhand.gr" is the online store, which is the online presence of the company under the name "RESTLESS MIND BUSINESS DEVELOPMENT SOLE SHAREHOLDER PC", with Tax Identification Number: 801565810 D. Ο.Υ. MOSCHATOU and number GEMI 159241807000. The headquarters of the company, which from now on will be called "THE COMPANY", is located in MOSCHATO ATTICA, 45 POSEIDONOS street, PC: 18344, tel .: 6985963151 and e - mail: info@artbyhand .gr
    This e-shop offers to all our customers, as well as to internet users, immediate information about the products offered by our company, about the materials it uses, their quality, as well as the possibility to make their purchases electronically by purchasing either one of the products that already exist on our website, or by placing special orders according to their preferences.
    
    The use of the electronic pages of "www.artbyhand.gr" by the visitor / user presupposes his unconditional agreement with the following terms of use, which apply to all content contained in the Company Website.
    
    The visitor / user must carefully read these terms before using the services of the website and if he does not agree with them in whole or in part, he must in any case not use the services and their content.
    
    Current and applicable terms are subject to change without notice, so we encourage users to frequently check our website for any changes to the applicable terms and conditions.
    
    The continued use of "www.artbyhand.gr" even after any changes, means the unconditional acceptance of these terms by the visitor / user, without requiring any other action.
    
    If there is any part of our website or these terms that you, as a visitor, do not understand, or if you have any questions about our products, please contact us at info@artbyhand.gr
    
    By using this website and / or placing an order through it, you undertake: 
    1. Use the website only to submit legitimate questions or orders. 
    2. Do not place false or fraudulent orders. If we reasonably consider that such an order has been submitted we have the right to cancel it and inform the competent authorities.
    3. Provide us with your correct and accurate e-mail address (e-mail), your e-mail address and / or other contact details. You also agree that we may use this information to contact you if necessary (see the Privacy Policy).
    
    If you do not provide us with all the information we need, we will not be able to promote your order
    
    By placing an order through the website, you guarantee that you are at least 18 years old and that you have the legal capacity to enter into binding contracts.
    
    LIMITATION OF LIABILITY
    
    The COMPANY in the context of its transactions from the online store is not responsible and is not liable for compensation for any damage or loss arising from the cancellation of orders, non-execution or delay in execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs on the basis of the observed data about the availability or not of the interested customer and undertakes in case of change of these data, to inform the customers in time about the unavailability and in this case bears no further responsibility.
    
    The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "exactly as they are". In no case is the COMPANY liable or criminally liable for any loss (positive, special or negative, which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits, data, lost profits, monetary satisfaction, etc.)which may be suffered by a visitor of the online store or a third party due to reasons related to the operation or not and / or the use of the website and / or inability to provide services and / or products and / or information available from him and / or from any unauthorized interference of third parties in products and / or services and / or information available through it.
    
    RISK TRANSFER
    
    In contracts where the supplier delivers the products to the consumer, the risk of loss or damage to the goods is transferred to the consumer when he or a third party designated by the consumer and different from the carrier has acquired physical possession of the goods. However, the risk is transferred to the consumer upon delivery to the carrier, if the carrier has been instructed by the consumer to transport the goods and this option has not been offered by the supplier, subject to the consumer's rights via the carrier.
    
    INTELLECTUAL PROPERTY RIGHTS
    
    All content in the online store, including badges, badges, images, graphics, photos, drawings, texts, etc. are the intellectual property of the COMPANY and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the COMPANY has obtained a license for its own exclusive needs and for the operation of the online store.
    
    It is forbidden to copy, transfer or create a derivative work based on this content or mislead the public about the actual provider of the online store. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other copyright holder.
    
    The names, images, logos and insignia that are listed and describe the online store with the trademark "www.artbyhand.gr" or the products or services of the COMPANY or third parties, are assets of the COMPANY or third parties respectively, protected by the relevant trademark laws. Their use in the online store in no case provides permission or right to use them by third parties.
    
    
    USER RESPONSIBILITY
    
    The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and transactional ethics. Obliged not to use the online store with the trademark "www.artbyhand.gr" for:
    1. sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causes unlawful infringement and damage to the COMPANY or any third party or violates the confidentiality or confidentiality of information of any person
    2. publishing, sending by e-mail or transmitting in other ways any content that offends users' morals, social values, minority, etc.
    3. sending, publishing, e-mailing or otherwise transmitting any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements),
    4. sending, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any third party,
    5. sending, publishing, e-mailing or otherwise transmitting any material containing software viruses or any other code, files, or programs designed to interrupt, damage, destroy, or equip it operation of any computer software or hardware, 6. intentional or unintentional breach of applicable laws or regulations; 7. harassment of third parties in any way; 8. collection or storage of personal data about other users.
    
    
    LINKS TO THE INTERNET "www.artbyhand.gr"
    
    The links that are included in the online store, lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third party providers, companies, etc. These related websites are not under the control of the COMPANY and the COMPANY is not responsible for the contents of any such website or any link contained in a related website, or any changes or updates to such websites.
    
    The COMPANY is not responsible for internet broadcasts or for any form of transmission received from any linked website. The COMPANY provides these links in its online store, only to facilitate the use of the online store, their use is not mandatory for the visitor / customer and the fact that they are included in the online store does not imply that the COMPANY approves or accepts the content their.
    
    The COMPANY, created this website with the sole purpose of serving their customers. The website "www.artbyhand.gr" is simple and user-friendly and has been designed to meet the specific needs of each user. In order to achieve the best service for you, it is important for you, our customer, to understand that you must provide us with specific information regarding the processing of your order and which is guarded by us.
    
    The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), any more specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as for the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDPX). The company has adapted to the GDPR framework.
    
    This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the website "www.artbyhand.gr" the use of this data by us and the terms and conditions of use of this website. This Privacy Statement relates exclusively to your personal data, which you provide to us during your orders on this website.
    
    WHAT IS PERSONAL DATA?
    
    Personal data is information that identifies you directly or indirectly. Indirectly means in conjunction with other information, such as your name, mailing address, email address and telephone number, or a unique device identification number.
    
    The information provided voluntarily by the users of the mentioned website, is used by "www.artbyhand.gr", in order for its users to have direct and substantial communication with the store, to be provided with answers to specific questions they ask and finally to served and their orders are executed. The information collected by "www.artbyhand.gr" through the website aims to measure the number of visitors, to determine the requirements of customers for more products and to facilitate transactions with the company.
    
    "Www.artbyhand.gr" does not distribute to any other organization or partner that is not connected to "www.artbyhand.gr" the email addresses, or any other information concerning its users and customers, except to direct partners in order service process.
    
    GATHERING INFORMATION
    
    "www.artbyhand.gr" designed its website so that its users can visit it without having to reveal their identity unless they wish. The visitors of our website are requested to provide us with their personal data only in case they want to order a product (s), to register on our website and / or to send an email to info@artbyhand.gr
    
    Use of Information. "Www.artbyhand.gr" collects four types of information about users: (1) information that the user gives us when registering as a customer, (2) information that the user gives us in order to execute his order by "Www.artbyhand.gr" (3) information that the user gives us in participations of competitions that take place from time to time,(4) information that the user gives us for activation of telephony and internet services, (5) information that the user gives us when connecting through another platform (applications ios, android, Facebook, Google). When filling out any order form on our website, you will be asked for your name, address, postal code of your area, your email address, your phone number, credit card details, how to pay for the order.
    
    Additionally, you may be asked for more specific information, such as shipping details of an order, invoicing details or details about the offer you have requested. "Www.artbyhand.gr" makes use of the information you give us during the electronic sending of the form, in order to contact you regarding (i) the delivery of the order at your place, (ii) to confirm and identify it customer in any necessary case, (iii) for new or alternative products offered by "www.artbyhand.gr" (iv) special offers of "www.artbyhand.gr" (v) activation of telephony or internet service, (vi) receiving gifts after a lottery. You have the opportunity to choose whether or not you want to receive such communications from "www.artbyhand.gr" by sending your request via e-mail to info@artbyhand.gr
    
    Access to Information. Every order processing requires the collection of personal data, for delivery or reservation of an order. Also, the use of a credit card, for the charge of which proof documents of identification of a legal holder are required for the first and only time is guaranteed in each case. Any supporting document and document certifying and stating the identity of the customer remains strictly confidential and is checked only by the responsible department of "www.artbyhand.gr"
    
    The submission of your personal data by you means that you consent to this data being used by the employees of "www.artbyhand.gr" for the reasons mentioned above. "Www.artbyhand.gr" requires its employees and the maintainers of its website to provide its users-clients with the level of security referred to in this Privacy Statement. In no other case "www.artbyhand.gr" can share your personal information with others without your prior consent, unless this is required through legal channels.
    
    Please note that under certain conditions permitted or required by law or court order, the collection, use and disclosure of your personal data collected online without your prior consent (for example in case of a court decision).
    
    
    USE OF PERSONAL DATA
    
    We will use your personal data for the purposes described above. We do not collect or process more or any other type of personal data than is necessary to fulfill this purpose. We will only use personal data in accordance with the terms of this privacy policy, unless you have specifically provided your consent to another use of your personal data.
    
    If we intend to use your personal data which we process with your consent, for purposes other than those disclosed in this consent, we will notify you in advance and, in cases where the processing is done with your consent, we will use your personal data for a different purpose only with your permission.
    
    Use of Customer Data for Advertising Purposes To continuously improve and enhance our services, we may send you email marketing messages related to our business, which may be of interest to you. You can select the types of communications you want to receive at any time by updating your email preferences. You can also unsubscribe at any time.
    
    The sending of sms to the mobile phone number, that you have stated to us during your order, is done in order to inform you about the progress of your order. You can choose from the account you have created on our website whether or not you want to receive advertising / promotional material via sms. - Consent: We will not use your data for advertising purposes unless you have given your prior express and free consent.
    
    However, for existing customers, we may use the email address we received from you as part of our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used or may be interested in. . You may, however, object to this use at the time of collection and whenever a message is sent. In order to stop receiving emails for marketing purposes, follow the instructions in the email you receive.
    
    Legal Obligations and Legal Defense We may need to use and maintain personal data for legal and compliance purposes, such as preventing, detecting, or investigating a crime, preventing the loss, fraud, or any other misuse of our services and information systems. We may also use your personal information for internal and external audit purposes, information security purposes, or to protect or enforce our rights, privacy, security, our property or those of others.
    
    Use of the homepage "www.artbyhand.gr" This privacy policy also applies to the use of our website "www.artbyhand.gr" ("Website"), with the following mechanisms and features regarding privacy.
    
    COOKIES
    
    "www.artbyhand.gr" has the ability to use cookies as part of the facility and operation of services through its website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as "www.artbyhand.gr" to operate smoothly and without technical anomalies, to collect multiple user options, to identify frequent users, facilitate their access to it, and collect data to improve the content of the website.
    
    Cookies do not cause harm to users' computers or to the files stored on them. We use cookies to provide you with information and to process orders but also allow us to present you advertising & educational content related to your interests and needs. You must keep in mind that cookies are absolutely necessary in order for the website "www.artbyhand.gr" to function properly and smoothly.
    
    Cookies are divided into the following categories:
    
    Necessary Cookies. They allow the execution of basic functions of the site, such as adding products to the cart, storing products in the wishlist, electronic payment. Without these necessary Cookies, the smooth operation of the e-shop is directly affected, your personal browsing experience is limited and basic e-commerce functions are under-operated.
    
    Functionality cookies. These cookies remember your preferences when you browse our website, so that we can suggest the right products based on your needs, thus helping you to find much more easily what you are looking for.
    
    Performance cookies. Performance cookies collect information about how visitors use our website. They allow us to see which pages they visit most often, inform us if they encounter a problem while navigating, etc. These cookies do not collect information that identifies the visitor as the information is aggregated and therefore anonymous. Used only to improve the operation of "www.artbyhand.gr"
    
    Advertising Cookies. These cookies are used to provide ads related to you and your interests. They are also used to send advertisements or offers that best meet your needs, thus reducing unwanted and pointless advertising messages. They also help us measure the effectiveness of our advertising campaigns.
    
    Cookies Analytics. They are a subset of the Cookies functionality and enable us to evaluate the effectiveness of the various functions of our website, thus constantly improving the experience we offer you.
    
    Third party vendors, including Google, may display the Company's ads on websites on the Internet, use cookies to update, optimize and display ads based on the user's previous visit to the website "www.artbyhand.gr
    
    "www.artbyhand.gr" can also use cookies from your previous visit to its website for repetitive marketing.
    
    You can choose to opt out of such use of cookies by Google by clicking here. You can also set your Browser (chrome, firefox edge, etc.) to notify you each time before a cookie is downloaded and you decide whether to download or reject it. In this case, keep in mind that you may not be able to take full advantage of it.
    
    "www.artbyhand.gr" may use the functions of Google Analytics for display ads (eg, repeat marketing, Google Display Network appearance reports, etc.). Using Ads Settings, visitors can opt out of Google Analytics for display ads and customize Google Display Network ads. Here are the available Google Analytics web opt-out options available.
    
    "www.artbyhand.gr" complies with Google AdWords Interest Based Advertising Policy and restrictions for sensitive categories
    
    "www.artbyhand.gr" and third party vendors, including Google, use cookies together (such as the Google Analytics cookie) to update, optimize and display ads, according to previous visits of some users to its website, for the execution of reports on how the ads of "www.artbyhand.gr" are displayed, other uses of advertising services, interactions with these ad impressions and advertising services related to visits to the website "www.artbyhand.gr" .
    
    "www.artbyhand.gr" may use the data from the Google interest-based advertising or the data of a common third party (such as age, gender and interests) with Google Analytics.
    
    We reserve the right to change this cookie policy at any time. Any changes to this Cookies Policy will take effect as soon as the revised Cookies Policy is available on our website. Third party advertisers and other companies we work with may use their own Cookies to collect information about your activities on our website. We do not control these Cookies.
    
    BUSINESS TRANSFERS
    
    In connection with any reorganization, restructuring, merger or sale or other transfer of assets (collectively "Business Transfer"), we will transfer data, including personal data, on a reasonable scale and as necessary to the Business Transfer, provided that the recipient agrees to respect your personal data in a manner consistent with applicable data protection laws.
    
    
    PROCESSING OF CHILDREN'S PERSONAL DATA
     
    The Company will not collect or process personal data of children under the age of 16 unless parental consent has been given, in accordance with applicable local law. If we notice that a child's personal data has been collected by mistake, we will delete this data without undue delay.
    
    PROCESSING OF SENSITIVE DATA
    
    In some cases, we may process specific categories of personal data about you ("sensitive data"). Sensitive data is defined as personal data that reveals racial or ethnic origin, political views, religious or philosophical beliefs, trade union affiliation, genetic data, biometric data for the purpose of identifying a natural person, health or sexual orientation or sexual orientation. . For example, we may process sensitive data that you have made public.
    
    We may also process sensitive data, as appropriate, to support, pursue or defend legal claims. We may also process your sensitive data if you have freely given your prior explicit and separate consent in a specific context for a specific purpose.
    
    CORRECTING,MODIFYING OR DELETING INFORMATION
    
    "www.artbyhand.gr" allows its users to correct, change, supplement or delete data and information submitted to "www.artbyhand.gr". If you choose to delete information, e-shop.gr will act to delete this information from its files immediately. For the protection and safety of the user, "www.artbyhand.gr" will try to make sure that the person making the changes is indeed the same person as the user.
    
    To access, change or delete your personal data, to report problems with the operation of the website or to ask any question contact e-shop.gr via "www.artbyhand.gr" or via e -mail to the email address info@artbyhand.gr The change or correction of your personal data can also be done through the registration page of "www.artbyhand.gr". Please note that we will do everything possible to protect your personal data, but the protection of your password on our website is up to you.
    
    SECURE TRANSACTIONS
    
    "www.artbyhand.gr" is committed to ensuring the security and integrity of the data it collects about the users of its website. "Www.artbyhand.gr" has adopted procedures that protect the personal data that users submit to its website or provide it by any other means (eg by telephone). These processes protect users' data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction.
    
    They also help to ensure that this information is accurate and used correctly. Your connection to it is secure because it uses 256bit TLS technology. TLS technology relies on a key code to encrypt data before it is sent over the (TLS) connection. The security control between the data and the Server is based on the unique key code, ensuring full communication. The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the TLS protocol and their use is recommended for the connection to the website of "www.artbyhand.gr".
    
    We apply the appropriate level of security and have therefore implemented reasonable physical, electronic, and administrative procedures to secure the data we collect from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data transmitted, stored, or otherwise are processed differently.
    
    Our information security policy procedures are closely aligned with widely accepted international standards and are regularly reviewed and updated whenever necessary to meet our business needs, technology changes and regulatory requirements. Access to your personal data is granted only to staff or direct partners with the Company who are required to have such information to service orders. In case of violation of data containing personal data, the Company will comply with the applicable legislation regarding the notification of the violation.
    
    GENERAL PROVISIONS
    
    Our Company may, in its sole discretion, immediately terminate any agreement with you under these terms at any time, informing you and / or, in the event that you have a login account, canceling your membership and access to the account your. Our Company may even suspend the use, on your part, of its Services, without notice at any time, without having any responsibility towards you.
    
    By these terms you accept that the unauthorized use, by you, of its Services may lead to irreparable damage to our Company and / or its licensors and associates, for which any financial compensation would be insufficient. Therefore, in the event of such unauthorized use, we and our licensors / associates (as the case may be) will have the right to seek, in addition to any other available legal remedies, immediate action against you, prohibiting you from any further use of the Services of "www.artbyhand.gr"
    
    The invalidity or non-enforceability of any provision (in whole or in part) of these terms will not affect the validity or enforceability of the other provisions (in whole or in part). All or part of any provision deemed by a competent court to be invalid or unenforceable will be deemed to have been deleted from these terms.
    
    These terms apply to you personally. You may not assign these terms, in whole or in part, to any third party without our prior written consent.
    
    These terms represent the entire agreement between us and you and supersede all and any prior terms, conditions, agreements and arrangements regarding your use of the Services of "www.artbyhand.gr"
    
    We will act immediately in the event that there is any indication that User Content violates these terms. In case you know or suspect that any illegal activities are taking place, or you know or suspect that works belonging to you have been violated, please write to us at info@artbyhand.gr, and note your letter as our Legal Adviser.
    
    Any omission by us to impose any of these terms will not constitute a waiver of them or the right to impose any of these terms at a later stage. Any person who is not a party to these terms will have no right to enforce any provision of these terms.
    
    Regardless of the country from which you access or use the Services of "www.artbyhand.gr", to the extent permitted by law, these terms and your use of the Services of our website should are governed by the laws of Greece and will be deemed to have been submitted to the exclusive jurisdiction of the courts of Patras, Greece, for the resolution of any disputes that may arise under this.
    
    CONTACT 
    
    In case you need more information about "www.artbyhand.gr" or you have any suggestions on how the services of our Company can be improved, please contact us at email: info@artbyhand.gr Alternatively, you can contact us write to the address: POSEIDONOS 45, 18344 MOSCHATO, ATHENS-GREECE, noting the letter to the attention of our "Legal Advisor".
    
    
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